SAP S/4HANA Cloud enables every employee to make smarter decisions faster with capabilities that utilise artificial intelligence and next-generation best practices.
SAP S/4HANA
SAP S/4HANA Cloud Capabilities
Asset Management
Optimise asset management with SAP S/4HANA Cloud
Plan, schedule, and execute maintenance operations with integrated and optimised processes.
Maintenance execution
* Complete planned and unplanned maintenance tasks in an efficient manner
* Optimise operations and enable technicians to detect, report, and resolve malfunctions
* Address emergencies quickly and effectively
Asset operations and planning
* Enable maintenance planners to proactively monitor important and time-sensitive work across maintenance activities and spare parts inventory
* Enhance maintenance efficiency with fast access to analytics on costs, breakdown rates, and damages
Environment, health, and safety
* Help ensure safe working conditions for all employees in your maintenance department
* Adhere to environmental protection regulations
* Maintain the reliability of your technical systems
Capture and mitigate incidents
* Manage investigations and follow-up activities to reduce injury, illness, and incident rates
* Reduce potential costs, penalties, fines, and unplanned downtime associated with environment, health, and safety (EHS)
Maintenance scheduling
* Transform maintenance planning and scheduling
* Get an overview of due maintenance orders
* Build schedules by simulating scope and workload, and track work status
Finance
Optimise finance with SAP S/4HANA Cloud
Simplify accounting and financial close processes and improve treasury and financial risk management processes.
Transform finance for dynamic global markets
* Unified transactions, analytics, and planning to enhance the entire lifecycle
* Streamlined, intelligent automated processes for greater throughput
* Subscription- and usage-based billing models to fit your business’ individual needs
* Actionable insights and recommendations at the point of decision for real-time evaluation.
Cost management and profitability
* Improve profitably and cost with comprehensive analytics
* Assess profit and margin contribution with real-time reporting, predictive analytics, and integrated business planning
* Manage profitability and analyse customer experience strategies
Enterprise contract management and assembly
* Create and manage all your contracts in one solution
* Deploy enterprise-wide legal document management for increased transparency
* Simplify and automate contracting processes.
Subscription billing
* Enable subscription-based revenue models
* Identify the product and service mix that best satisfies your customers
* Deliver consolidated invoices, manage credit scoring, and resolve disputes with a complete view of the customer.
Accounting and financial close
* Simplify accounting and financial close processes
* Combine financial and management accounting and profitability data into a single universal journal
* Manage joint venture accounting and close your books in real time with less effort.
Revenue Accounting and Reporting
* Comply with new statutory regulations for revenue recognition, such as IFRS 15, while supporting existing requirements
* Handle orders, invoices, and events from multiple SAP and non-SAP systems
* Gain flexibility by decoupling revenue recognition rules from order entry and billing systems.
Treasury management
* Improve treasury and financial risk processes
* Optimise straight-through processing with real-time analysis, audit trails, and compliance reporting
* Predict cash flow accurately, manage liquidity efficiently, and mitigate risk proactively.
Financial operations
* Support collaborative and automated finance operations
* Improve working capital and financial health with real-time data to assess customer credit risk, streamline billing, and resolve disputes
* Prioritize collections to reduce days sales outstanding.
Enterprise risk and compliance
* Manage enterprise risk and compliance effectively
* Integrate and automate processes for risk management, compliance assurance, and international trade
* Optimise business operations, protect organisational assets, and improve financial performance.
Real estate management
* Simplify real estate management
* Optimise space utilisation, cost, and occupancy by actively managing lease agreements, investments, and construction projects
* Automate processes for inspecting, maintaining, and restoring infrastructure.
Commodity management
* Manage commodities efficiently
* Address financial risk stemming from market fluctuations by automating commodity-based contractual pricing, leveraging market quotes to create contracts
* Streamline invoice processes.
Manufacturing
Optimise manufacturing with SAP S/4HANA Cloud
Run intelligent manufacturing production processes and turn innovations into market success.
MRP and production planning
* Plan manufacturing operations – from material requirements to inventory
* Adjust plans based on real-time information from your business, supplier network, and plant floor
* Simplify and automate contracting processes.
Project manufacturing
* Optimise operations for products and production processes on one platform
* Manage production logistics more efficiently and transparently
* Automate ‘true actual’ costing for highly engineered products and projects.
Support for complex assembly processes
* Create efficient plans for complex assembly, covering areas such as material requirements, production, and capacity planning
*Include bills of material, routing, factory layout, and machine models.
Production operations
* Optimise production and material flow
*Enable flexible and efficient manufacturing processes by using methods such as lean control, continuous improvement, and just-in-time replenishment.
Manufacturing engineering
* Boost quality and lower costs by fostering collaboration between R&D and manufacturing teams
*Leverage relevant data and smooth handovers of engineering documents, bills of material, and design changes.
Quality management
* Take swift action to prevent or correct issues by running closed-loop quality management processes – from planning to operations
*Support continuous improvement across the enterprise.
R&D and Engineering
Optimise R&D and engineering with SAP S/4HANA Cloud
Drive value with new, personalised products and turn digital innovation into a competitive advantage for your business with next-gen ERP.
Accelerate research and development
* Comprehensive project financial and logistical control to run effective, on-budget projects
* Resource management, including demand and capacity, for single projects and across the portfolio
* Product compliance and dangerous goods management to ensure safe handling of materials
* Product lifecycle management – from design through variant configuration
Project control and product development
* Manage, translate, and integrate customer-driven innovations to optimise project efficiency
*Deliver high-quality projects on time and within scope
* Maintain rigorous design standards.
Enterprise project management
* Invest in the right projects by aligning the project portfolio with your enterprise strategy*Deliver high-quality projects on time and within scope
* Identify opportunities, manage resources, and analyse financial performance – from initiation to closure.
Product lifecycle management
* Simplify and speed the transition of engineering master data into manufacturing production data
* Develop recipes rapidly, reuse ingredients, and design packaging in a high-performance environment.
Product engineering
* Speed up time to market by increasing the efficiency of BOM management
* Enable closed-loop inspection planning
* Comply with industry standards, such as ISO/TS 16949 and ISO 9000.
Requirement-driven processes
* Define, manage, and prioritize product requirements efficiently
* Achieve full traceability by linking requirements to product data, analysing requirements, and gaining insights from downstream processes
Sales
Optimise sales with SAP S/4HANA Cloud
Manage your sales activities intelligently and stay one step ahead of your competition.
Deliver better customer experiences with intelligent sales
* Customer relationship management and support for presales, service order management, and customer interactions
* One system for reduced data redundancy, lean processes with fewer business documents, and overall simplification.
* Improved customer satisfaction with real-time inventory information for advanced available-to-promise order commitment dates.
* End-to-end process for selling solution packages offered in a single quote and invoice.
Order and contract management
* Improve revenue and cash flow by managing order-to-cash processes flawlessly across all touch points, channels, and functions
* Leverage multichannel, role-based access to accurate, real-time information
Sales performance management
* Implement compelling variable-compensation programmes with incentive and commission management
* Monitor sales performance and build and maintain accurate, strategically aligned plans
Sales force support
* Check sales pipelines and leads
* Coordinate and plan customer interactions and activities
* Analyse customers and territories, while increasing deal size, through precise solution configurations
Service
Optimise service processes with SAP S/4HANA Cloud
Deliver exceptional, personalised, and reliable service with SAP S/4HANA Cloud.
Transform service to retain customers for life
* Holistic analytics across your entire portfolio of services
* End-to-end management of commercial services, including integrated fulfilment, billing, and financial processes
* Technical service management from planning to fulfilment on a single platform
* Broad visibility across your operations to track, visualise, analyse, and interact with your data
Technical service management
* Manage break-fix service on an ad hoc basis, as well as recurring service, based on service plans and entitlements
* Streamline in-house repairs – from logging calls and receiving returned products to dispatching repaired items
* Provide back-end capabilities for mobile field service engineers, including customer, asset, and inventory information.
Commercial service management
* Oversee pricing agreements and discounts and automatically execute periodic billing to manage recurring revenue streams
* Maintain solution bundles in a single quote, including one-time and recurring services, physical products, and subscriptions
* Manage frame contracts that define entitled partners ordering services with specific conditions.
Service analytics
* View real-time transactional data and customise visualisation with flexible tools
* Consolidate business information across disparate source systems and produce actionable visualisations and business insights
* Gain reliable insights into expected sales volume, margin, and resource requirements based on machine learning-augmented predictive analytics.
Service business planning
* Gain a comprehensive view of solutions and services and make decisions to optimise key dimensions
* Monitor KPIs and service performance in real time, and leverage the intelligence to act on continuous improvement
* Establish service organisations that support execution of service business strategy, while managing qualifications and certifications.
Service parts management
*Manage spare parts ordering processes to ensure accurate availability information
* Streamline spare parts fulfilment, procurement, transportation, and warehousing processes in one solution
* Manage and monitor planning and execution of spare parts with a single supply chain data model.
Service parts planning
*Optimise planning and distribution for high volumes of service parts and network locations
* Analyse and simulate data in real time, carry out planning version comparison, and monitor performance
* Manage complex supersession chains to improve planning for a high number of finished goods.
Sourcing and Procurement
Optimise sourcing and procurement with SAP S/4HANA Cloud
Enable value-driven, compliant, and scalable procurement through next-gen ERP.
Centralise and automate procurement
* Centralised purchasing that provides flexibility and visibility across an organisation
* Embedded machine learning-based analytics to predict contract consumption for improved negotiations and material management
* Automatic recommendations for new catalogue items, contract creation for materials without an existing contract, and matching material group for the required free-text item
* Automated payables matching and clearing with proposals for items that could not be cleared automatically
Purchasing insights
*Acquire extensive insights on purchasing spend
* Analyse purchase orders, purchase requisitions, invoices, and contracts
*Evaluate supplier performance with access to real-time data.
Operational purchasing
*Buy goods and services directly, while following company policies for preferred suppliers and pricing agreements
* Bundle demands, automate processes, and simplify approval and release
Sourcing and contract management
*Collect, assign, analyse, and access every sourcing data point in one system
* Support automated and manual processes for creating and managing all types of procurement documentation
Central procurement
*Reduce procurement costs and increase catalogue use
* Consolidate requisitioning across business units and geographies with one central approval workflow, instead of multiple approvals
Commodity procurement
*Support commodity procurement and create commodity contracts based on market quotes
* Automate price calculations, streamline invoicing, and extend ERP functionality across the business.
Supply chain risk management
*Improve supply chain visibility to identify and form relationships with an optimal mix of suppliers
* Collaborate with partners that can best serve your strategic vision and reduce supply chain risk.
Supply Chain
Optimise your supply chain with SAP S/4HANA Cloud
Reduce uncertainty in your supply chain and unlock a significant competitive edge.
Create an agile, connected, and intelligent supply chain
* Early and efficient visibility into stock transport orders for reliable planning and scheduling of goods in transit
* Live inventory management that enables unlimited simultaneous material movements and true transparency on inventory and material flows
* A single warehousing platform for all warehousing operations, including optimisation, automation, and labour management
* One single harmonised MRP process for all materials, both unconstrained and those requiring advanced constraint-based planning.
Transportation management
*Consolidate shipping processes for inbound and outbound shipments
* Streamline material flows and reduce logistics costs
* Define comprehensive freight agreements with complex calculation rules and perform accurate freight costing.
Warehouse management
*Automate inbound processing, cross-docking, outbound processing, warehouse storage, and physical inventory management
* Support workforce management, slotting, and advanced inventory optimisation
* Improve asset utilisation, throughput, and safety.
Inventory management
* Coordinate goods movements across inbound, outbound, and physical inventory processes
* Minimise waste, loss, damage, and production interruption.
Commitment date planning
* Consider business rules, material availability, and allocation guidelines when determining product availability and promise dates for customers